Discrimination is Against the Law
Rome Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, sexual orientation, religion, gender identity or ability to pay.
Rome Health does not exclude people or treat them differently because of race, color, national origin, sex, age, disability, sexual orientation, religion, gender identity or ability to pay. Rome Health values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.
Interpreter services are made available to any non-English speaking and/or hearing-impaired patient who presents for inpatient and/or outpatient services. Arrangements are made by the department/unit providing care.
If you have questions about interpreter services, contact Rome Health's Director of Continuum of Care during business hours at (315) 338-7131. After hours, please call 315-338-7000 and ask to speak to the Nursing Supervisor.
If you believe that Rome Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:
Rome Health Risk Management and Patient Experience
1500 N. James St.,
Rome, NY 13440
(315) 338-7699
(315) 338-7695
You can file a grievance in person, over the phone, by mail, fax or by completing this form. If you need help filing a grievance, Risk Management & Patient Experience is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue,
SW Rome 509F, HHH Building,
Washington, D.C. 20201
Albanian
KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në (315) 338-7131.
Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-315-338-7131(رقم
Bengali
লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১ (315)-338-7131.1.
Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 315-338-7131。
French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 315-338-7131..
French Creole
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 315-338-7131..
Greek
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 315-338-7131..
Italian
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 315-338-7131..
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 315-338-7131. 번으로 전화해 주십시오.
Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 315-338-7131..
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 315-338-7131..
Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 315-338-7131..
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 315-338-7131..
Urdu
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
کریں .315-338-7131
Yiddish
אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט
315-338-7131.